I have been working on various CRMs for the last 6 years both On Premise and On demand(SaaS type) like Peoplesoft,Clarify,Salesforce and Zoho. I got hooked onto Zoho from the past One year and definitely today I can say that Zoho is the the “Best Bang for the Buck CRM”. Zoho not only offers first three users for free, from the fourth user onwards the professional edition costs a mere 12USD per month much cheaper compared to other renowned CRMs in the market.
I would call it an “affordable” CRM and not only that the ease of use is amazing and provides a great amount of flexibility for customization. If you are a SMB or an Entrepreneur like me give it a shot and you will not complain.
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